Unclear costs.
Scattered invoices, inconsistent supplier comparisons, and overlooked contract terms make it difficult to see where money is going.
The new standard in hospitality procurement
Precision sourcing.
Real-world
partnership.
We embed directly into your operations, bringing enterprise leverage, clean back-office workflows, and hard-earned hospitality insight to protect your bottom line.
EXCEPTIONAL EXPERIENCES.STRONGER FOUNDATIONS.
BASED IN LAS VEGAS · SERVING INDEPENDENT OPERATORS NATIONWIDEHOTELS / RESORTS / RESTAURANTS
& PROCUREMENT
The experience behind VICA Elite
Vivian Casianis.
Grounded in the work.
More than a decade of hospitality and procurement experience, brought directly to your operation.
Vivian’s experience anchors VICA Elite’s hands-on approach to sourcing, supplier coordination, and procurement management for hotels, resorts, and restaurants.
Real-world insight. Practical execution. A partnership built around the people and processes that make your business work.
Start a conversation with Vivian ↗01 / The challenge
Procurement friction.
Real operational costs.
For hotel and restaurant owners and operations leaders, scattered purchasing decisions can mean missed deadlines, unnecessary spending, and less time for the experience you’re here to deliver.
Unreliable follow-through.
Late deliveries, supplier issues, and unclear order status force your team to react instead of plan.
Too much manual work.
Disconnected purchasing, approvals, and invoicing create repeat work and pull operations leaders away from guests and their teams.
02 / The solution
An embedded partner.
Not a distant consultant.
Explore VICA Elite’s services ↗
Clear sourcing. Accountable suppliers. A workflow your team can follow.
Vendor friction, contract fine print, and execution chaos don’t disappear after a strategy meeting. We work side-by-side with your team, sit at the table with suppliers, negotiate your terms, and manage the back-office weight.
You stay focused on your guests, your team, and daily service. We help keep the procurement behind it moving.
“We treat your operating margins as if they were our own.”
01 Compare suppliers, specifications, and total costs
02 Track orders, delivery dates, and supplier follow-through
03 Connect purchasing, approvals, and invoice checks
03 / VICA Elite services
Your procurement partner.
Three ways to work together.
Led by Vivian Casianis and informed by 10-plus years in hospitality and procurement, VICA Elite brings practical support to your sourcing, systems, and supplier relationships.
01 / Back-office cleanup & setup
Build a better
operating rhythm.
We organize back-office systems and establish clear procurement workflows, from purchasing requests and approvals to receiving and invoice checks.
For hotels and restaurants, that means clearer responsibilities, organized supplier records, and fewer manual handoffs.
SYSTEMS & WORKFLOW OPTIMIZATION
Explore systems support ↗02 / Embedded support
Experience.
Inside your operation.
Dedicated procurement and operations leadership, working hands-on with your team to coordinate suppliers, purchasing, and daily execution.
Continuous support with responsibilities and coverage shaped around your needs.
MONTHLY RETAINER / FRACTIONAL LEADERSHIP
Discuss ongoing support ↗03 / Project audit & savings
Find the friction.
Uncover the opportunity.
Targeted reviews across hotel and restaurant departments and commercial categories to identify cost leakage and opportunities for savings.
A focused engagement with a defined baseline and clear measurement terms.
PERFORMANCE-BASED PERCENTAGE FEE
Discuss a procurement audit ↗Specialized sectors
Hospitality industry.
Exceptional standards.
For hotel and resort operations leaders, high-end restaurants, and restaurant groups: procurement that supports exceptional hospitality.
Complimentary procurement efficiency check
Where is procurement
slowing you down?
Eight practical questions. An instant score. A clearer picture of where to focus next.
Open the standalone questionnaire ↗~3 minutes
Assess your sourcing, supplier oversight, purchasing controls, and back-office workflows.
No documents required. Your answers stay in this browser unless you choose to email them to Vivian.Your procurement practice score
/ 100
Your next priorities
We’ll add your score and answers to the inquiry form below. You decide whether to send the prepared email.
How your score is calculated
Each of the eight practices is weighted equally. Established processes receive 2 points; partial or inconsistent processes receive 1; absent or unknown processes receive 0. Total points ÷ 16 × 100, rounded to the nearest whole number. Bands: 0–49 = build the foundations; 50–79 = strengthen consistency; 80–100 = maintain and refine. These are VICA Elite’s self-assessment bands, not independently validated benchmarks. A high score does not prove cost savings or operational performance.
Let’s get to work
Your next chapter
starts with a
better partner.
Tell us where procurement is slowing you down. We’ll start with the operation, the opportunity, and the right kind of support.
vivian@vicaelite.comBased in Las Vegas, Nevada
Serving independent operators nationwide
Serving independent operators nationwide